Service and maintenance: How to reduce downtime and protect performance
The New Year often leads us to making resolutions and one promise you can easily keep over the next 12 months is giving yourself the peace of mind that your systems will run effectively, efficiently and reducing any potential downtime.
January can often feel like a heavy month, as you return from the holiday season with bills still needing to be paid and the impending deadline of the end of the financial year, not to mention inflationary costs. As a result, you may feel that a service and maintenance package is another spend that you don’t need.
However, service and maintenance is a form of insurance, designed to keep building services operating at optimum performance and efficiency, and provide support for your heating, ventilation and temperature control systems. In environments where conditions matter, whether it be production, controlled storage, or specialist spaces, downtime does not just cause immediate inconvenience, it can affect your reputation as well as upsetting your balance sheet.
At Arcade, our service and maintenance contracts will keep your systems running and our team will be on hand should any issues arise.
What a service and maintenance contract actually gives you
Most people think that service maintenance is a check where an engineer turns up at your site, inspects a few systems and then disappears until the next visit.
But done properly, it should act as a well-oiled machine - much like the ones you have on site. It ensures that all your equipment is inspected, tested and maintained, so they deliver at maximum efficiency, and any potential issues are spotted and solved before any problems arise.
Think of it not as buying a service, but instead purchasing visibility and control.
Our offer to you
We offer visits based on your requirements or SFG guidelines and work across environmental control, heat recovery and decarbonisation, building services, archive storage rooms, process engineering and water treatment for customers such as museums, shopping centres, schools and hospitals.
We maintain equipment including process cooling systems, boilers, pumps, air handling units, and gas burners. But regardless of your sector or need, you will receive the same dedicated approach, and be supported with safe, complaint and sustainable solutions.
We pride ourselves on making sure that your systems will perform as promised, for the long-term. Such as is our reputation in the sector, that some manufactures such as Mitsubishi Electric, Daikin Europe and Samsung Electronics will offer longer warranty periods when their equipment is serviced by us.
If you are new to us, we will discuss our service and maintenance contracts with you during the project scoping stage. Or you can ask us to consider looking after your existing systems.
If we’re already maintaining your systems, it might be worth thinking about renewal and our dedicated service team would be delighted to chat.
Why it matters more than ever
Our comprehensive service and maintenance plan doesn’t just guard against when things go wrong, it reduces the knock-on costs that are associated when systems or equipment fail.
For example, if glycol (used as antifreeze and coolants) is not checked, coils can burst, and suddenly the downtime and repair cost can outstrip the cost of having a service and maintenance contract in the first place.
Having up-to-date, compliant equipment is also critical. Depending on your equipment, F-gas leak checks can be required at least annually and, in some cases, six-monthly. For air conditioning systems, inspection reports are intended to be kept with maintenance or energy records, reinforcing the point that good maintenance is also part of good governance. Both of which lead to enhanced reputations and increased trust.
Make it one of your New Year non-negotiables
If you are setting targets for the New Year or thinking ahead to your goals for the new financial year, keeping your critical systems safe and stable is a must.
A service and maintenance contract might be seen as unglamorous but it makes all your glamorous equipment work to the maximum for you.
Lists are not just for Christmas
The building services maintenance checklist every site should pass
Think you don’t need lists in January? Think again. This simple checklist should guide you to make sure everything is in place so your organisation performs as it should.
If you cannot tick at least four of these confidently, then a conversation with our service team should be at the top of your to-do list.
I know exactly what assets we have on site, and what condition they are in.
Our maintenance plan is built around our actual equipment and risk, not generic assumptions.
We get clear reporting after visits, so we understand what was found and what needs doing next.
We have a plan for remediation, not just inspection, so issues do not sit in limbo.
We are confident we are meeting compliance requirements, including any F-gas obligations that apply to our systems.
We are proactively reducing downtime risk, especially where an issue affects production, performance, or service delivery.
We can evidence that maintenance is helping efficiency and long-term cost control, not just “keeping the lights on”.
Ready for our help?
If you are reviewing suppliers, budgets, or planned works for the year, now is the right time to put service and maintenance on the list. Give us a call or drop us an email today, to discuss your service and maintenance requirements.
